1. Information We Collect

We follow Google’s principle of data minimization, collecting only necessary data for service delivery and improvement.

Personal Information

• Name, email address, phone number, delivery address, and contact preferences
• Account credentials such as username and password

Transaction Information

• Orders, payments, refunds, and order history with partner restaurants and stores

Device Information

• Device type, IP address, location data (if permitted)

Usage Data

• Pages or screens accessed within the App
• Session length, crash reports, and other analytics

2. How We Use Your Information

Your data is used only to enhance your experience and in accordance with Google’s transparency standards.

Service Delivery

• Process orders, manage deliveries, provide support, and ensure accurate billing

Personalization

• Tailor recommendations based on preferences and order history

Communication

• Send order confirmations, delivery status updates, and promotional offers (you can opt out)

Analytics & Improvement

• Improve App performance by analyzing usage data
• We follow Google’s policy of auto-deleting analytics data at predefined intervals

3. Information Sharing

We adhere to Google’s policy on third-party data sharing, ensuring transparency and user control over data flow.

With Partner Restaurants/Stores

• Order details and delivery addresses are shared to fulfill your orders

With Service Providers

• We share information with trusted third-party vendors (e.g., payment gateways, hosting services)
• All partners comply with data protection regulations

Legal Compliance

• Your data may be disclosed to comply with laws, regulations, or enforce legal rights

4. Your Choices & Rights

Aligned with Google’s user control standards, we empower you to manage your data.

Account Management

• Modify account details and preferences through App settings

Communication Preferences

• Opt-out of promotional emails through unsubscribe links or in-app preferences

Access & Deletion

• Request access, correction, or deletion of personal data by contacting us directly

5. Data Security

We prioritize data protection with the following security measures:

• Encryption: All sensitive data is encrypted both at rest and in transit
• Secure Storage: We implement role-based access control (RBAC)
• Two-Factor Authentication (2FA): Used for additional account security

6. Children’s Privacy

• The App is not intended for children under 18 years of age
• We do not knowingly collect data from children
• If a child’s data is discovered, we will delete it immediately

7. Data Retention & Deletion Policy

In compliance with Google’s data retention policies, we store your data only for as long as necessary.